FAQ

faq_myra

Frequently Asked Questions

Where is your office?

I have two offices.

My San Francisco office is located at 2354 Post Street in the Lower Pacific Heights neighborhood.

My San Rafael office is located at 1330 Lincoln Avenue, Suite 211 in the Lincoln Hills neighborhood. 

What are your hours?

Mon. 10:00 A.M. -5:00 P.M.
Tues     1:00 P.M.-5:00 P.M.
Wed.     1:00 P.M.-5:00 P.M.
Thurs.   9:00 A.M.-4:00 P.M.
Fri.      10:00 A.M.-5:00 P.M.

Do you work with kids or adults?

I see both!

I see high achieving children and teens who are anxious, grieving, or have low self esteem. Kids and teens do not always know what is happening and have a hard time verbalizing what is going on.

I also see adults who are anxious, experiencing a challenging transition, or loss for individual therapy, parenting consultation, and clinical consultation.

Many high achieving adults who worry, have family issues or patterns that continue challenge them, or are experiencing a difficult loss or a new or unexpected change find it helpful working with me.

Do you accept insurance?

I am an in-network provider for Blue Cross.

I also work with many patients who want to use their Health Savings Account or their out of network benefits.

I’ve worked with many insurance companies over the past decade and therefore understand how complex navigating insurance can be. 

It’s important for you understand your benefits. I would be happy to discuss your particular plan with you.

While many out of network providers will tell you that they will give you a superbill so you can send in the claim yourself, I will go the extra mile to help you with filing the claim on your behalf.

What types of payment do you accept?

I accept cash, checks, credit cards, and HSA credit cards.

How long are your sessions?

Therapy sessions are 45 minutes and are scheduled at a weekly frequency.

Consultation sessions are also 45 minutes and are scheduled as frequently as appropriate to suit your needs.

Depending on your situation or at various times during your treatment, we may determine to increase that frequency.

How do I know when it’s time to seek help?

A good time to consider seeking professional help is when the strategies you’ve tried are not having much of an effect.

If you or your child’s issues significantly interfere with school, work, family, or social life and if you or your child has experienced symptoms on most days for a month or more, it is also a good time to seek help.

How can therapy help?

Adults, teens, and children often experience great relief when they express themselves fully and connect well with a trusted therapist.

Success may vary depending on the particular problem being addressed, how well you or your child uses the process, and practices what you, he, or she learns.

Some of the benefits from therapy include:
• improving self-esteem and confidence
• changing maladaptive behavior patterns
• learning new ways to solve problems at work, school, or in your family
• improving communication and listening skills
• managing anxiety, anger, grief, and other emotional pressures
• developing skills for improving relationships
• attaining a deeper understanding of yourself and your child

What is play therapy?

Play therapy is a specific type of child therapy that is designed for kids under 12 years old, that helps kids feel better and improve behavior through play. For kids in this age range, playing comes naturally and they are often better at playing than talking. Play therapy gives kids the opportunity to explore, solve problems, work out difficulties through play. I use carefully selected games, toys, art materials, sand tray, and figures to help kids to open up, learn skills, and process emotions through play. By expressing their thoughts and feelings freely and safely verbally or through play, kids begin to understand themselves and start to feel better.

Do you offer workshops for parents?

Yes. I offer workshops for parents at preschools, elementary, middle, and high schools about transitions, grief and loss, and managing anxiety.

If you are a director, principal, PTO/PTA board member, please call me at 415-354-4241.

What is your cancellation and rescheduling policy?

I require a 48-hour notice for making any changes to appointments.

This includes cancellations and reschedules to in person as well as video conferencing sessions.

Also, for Monday appointments, cancellations and reschedules must be made by 5 P.M. the Friday before.

Please be advised that insurance companies do not pay for sessions missed due to your inability to attend, and you will be responsible for the full payment

What do I do if I have a emergency?

Call 911 or go to your nearest emergency room.

If you live in San Francisco, call Westside Crisis Clinic, which is open daily form 9 a.m. to 5 p.m. (415) 353- 5050.

You can also call the Psychiatric Emergency Services at San Francisco General Hospital at any time (415) 206-8125.

For emergencies involving children, you may contact 911 or Child Crisis at (415) 970-3800.

If you live in Marin, call Marin County Psychiatric Emergency Services at Marin General Hospital at (415) 473-6666.

What is your training and experience?

I have a Ph.D. in Clinical Psychology and have valid license to practice as a psychologist in the state of California (License # PSY 21427).

I have worked with children, adolescents, and adults for over 20 years in a mental health.

Prior to my doctorate, I earned a M.Ed. in Counselor Education with an emphasis in Psychiatric Rehabilitation. I completed a one-year pre-doctoral internship at the California Pacific Medical Center in San Francisco and a two-year post-doctoral internship at the Ann Martin Center in Piedmont, CA.

My experience encompasses individual and group psychotherapy of children, adolescents, and adults, crisis intervention, psychological testing, dyadic and couples treatment, evaluation and treatment of sexual abuse, domestic violence, trauma, relational, psychotic, mood, anxiety, and substance disorders.

Currently the focus of my practice offers help with issues related to anxiety, grief and loss, transitions, relationships, and parenting.

What apps make your life better?

Apps I use and often recommend to my patients are: The Five Minute Journal, Evernote, Calm, and Meditation Studio.

Do you like cats or dogs?

I love and have lived with both!

How do I make an appointment?

Call me today at (415) 354-4241 for a free 20-minute consultation or to schedule an appointment.